Privacy Policy

Royal Spice Hut – Bangladeshi Halal Restaurant

Last Updated: 26 October 2026

1. Introduction

Welcome to Royal Spice Hut. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact our restaurant, book a table or use our services.

Our business details are:

Restaurant: Royal Spice Hut
Business Operator: OK UK Limited
Address: 698 High Road, Leyton, London, E10 6JP
Website: royalspicehut.com
Email: bablu2009@hotmail.co.uk
Telephone: 07950 254294

For the purposes of this Privacy Policy, Royal Spice Hut, operated by OK UK Limited, is referred to as "we", "us" or "our".

2. Information We Collect

Depending on how you interact with us, we may collect:

• Your name and contact details, including phone number and email address.

• Table reservation details, including date, time and number of guests.

• Food order details, delivery addresses and payment information where online ordering is available.

• Messages, enquiries, feedback and customer service communications.

• Information about your visit to our website, such as IP address, browser type and device information.

• Cookie preferences and website usage information where cookies or analytics tools are used.

We only collect personal information that is relevant to the services we provide.

3. How We Use Your Information

We may use your personal information to:

• Manage and confirm table reservations.

• Process food orders and arrange collection or delivery.

• Respond to enquiries and customer support requests.

• Communicate important information about your orders or bookings.

• Process payments and maintain necessary financial records.

• Maintain website security and resolve technical problems.

• Improve our services using customer feedback.

• Send promotional communications where permitted by law.

We do not use personal information for unrelated purposes without an appropriate lawful basis.

4. Legal Basis for Processing

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, we rely on:

Contract: To manage reservations, process orders and provide services requested by customers.

Legal obligation: To comply with applicable financial, tax and other legal requirements.

Legitimate interests: To respond to enquiries, maintain business records, prevent fraud and protect our website and services, where those interests are not overridden by your rights.

Consent: Where required, for optional marketing communications and cookies or similar technologies.

Where processing relies on consent, you may withdraw it at any time.

5. Table Reservations and Online Orders

When customers make a reservation, we may collect their name, contact details, booking date, time and number of guests.

Where online ordering is offered, we may collect information necessary to prepare, process and fulfil orders.

We use this information to provide the requested service and communicate about the reservation or order.

If payment services are provided by a third-party payment processor, that provider may process payment details under its own privacy information.

6. Cookies and Website Technology

Our website may use cookies and similar technologies to support website functions, remember preferences and understand website activity.

Strictly necessary cookies may be used without consent where legally permitted. Other cookies or tracking technologies will be used in accordance with applicable consent requirements.

You can manage cookies through the controls provided on our website, where applicable, or your browser settings.

7. Sharing Your Information

We may share personal information with trusted service providers where necessary to operate our restaurant or website. These may include:

• Website hosting and technical support providers.

• Reservation and ordering system providers.

• Payment processing companies.

• Delivery providers where delivery is offered.

• Professional advisers and regulatory authorities where legally required.

We require service providers acting on our behalf to handle personal information securely and in accordance with applicable data protection requirements.

We do not sell customer personal information.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Access to personal data is limited to people and service providers who need it for legitimate business purposes.

However, no internet-based system can guarantee complete security.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting and reporting requirements.

Reservation and enquiry information is retained according to our operational needs. Financial records are retained for the period required by applicable law.

When personal information is no longer needed, we securely delete or anonymise it, unless continued retention is legally required.

10. Your Data Protection Rights

Under UK data protection law, you may have the right to:

• Request access to your personal data.

• Request correction of inaccurate information.

• Request deletion of your information in certain circumstances.

• Request restriction of certain uses of your information.

• Object to certain processing activities.

• Request transfer of eligible personal data.

• Withdraw consent where processing depends on consent.

These rights are subject to applicable legal conditions and exceptions.

To make a request, contact us at:

bablu2009@hotmail.co.uk

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

11. Marketing Communications

Where legally permitted, we may contact customers about restaurant news, promotions or special offers.

Where consent is required, we will request it before sending marketing communications.

You can opt out of marketing communications at any time by following the unsubscribe instructions, where provided, or contacting us directly.

12. Third-Party Websites

Our website may include links to external websites or third-party services.

These websites have their own privacy policies. We recommend reviewing their policies before providing personal information.

We are not responsible for the privacy practices of independent third-party websites.

13. International Data Transfers

Some technology or service providers may process personal data outside the United Kingdom.

Where this occurs, we will ensure that appropriate safeguards or other legally permitted transfer arrangements are in place, as required by applicable data protection law.

14. Children's Privacy

Our website and services are intended for general restaurant customers.

Where information about children is provided as part of a family reservation or order, we use it only where necessary for the relevant service and in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, website technology or legal requirements.

Any updates will be published on this page with a revised last-updated date.

16. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Royal Spice Hut
Operated by OK UK Limited
698 High Road, Leyton
London, E10 6JP
Email: bablu2009@hotmail.co.uk
Telephone: 07950 254294

Website: royalspicehut.com

© 2026 Royal Spice Hut – OK UK Limited.